A Strategic Digital Core Banking Platform for MFIs
Microfinance-focused ICT products – like Management Information Systems – are critical applications in bridging the divide between MFIs and customers. Innovative platforms for banks and MFIs to reach out to customers who have no conventional access to financial products are changing the landscape of micro- and nano-lending in Ghana.
These powerful mediums are emerging as insight-building platforms for MFIs to develop game-changing products and services that promote financial inclusion leveraging Ghana’s digital economy.
Only five to twenty-five percent of households in Sub-Saharan Africa have a formal relationship with a financial institution1.
— International Finance Corporation (A World Bank Group)
Use the Power of ICT
- Strengthen customer outreach
- Achieve cost efficiency
- Access on-time information
- Fortify front-end and relationships
- Introduce competitive and effective products and services
- Meet regulatory requirements
A Cost-Effective Management Information System
Microfinance Core Banking Management Information System enables banks and MFIs to connect to customers through mobile banking.
This user-friendly platform empowers FIs to break new ground in microfinance banking.
Product Features:
- A state-of-the-art product that enables banks and microfinance institutions to connect with customers and conduct day-to-day transactions
- Available as PaaS, with pay-as-you-use delivery model
- A wide range of licensing packages and agreements
- Comprehensive support at every stage of the digital transformation – from market research to product launch and scaling
- Post-implementation support, training and knowledge transfer to the internal microfinance team for takeover
- Smartphone users can access the full suite of functionalities over Android or iOS applications or online.
- Don’t have a smartphone? Our digital retail banking software can assist feature phone users through USSD.
Product Highlights
Customer onboarding and accounts opening
Build engaging client relationships through seamless digital onboarding. Review applications and open accounts online. Help MFI customers spend and keep track of their money easily.
Compliance review
Automate legal and compliance checks by integrating with a e-KYC provider. Ensure accountability and prevent fraud with periodical automated or manual checks.
Intuitive money movement tools
Easy top-ups, hassle-free withdrawals, and multiple types of transfers, including person to person (P2P), account to account (A2A), and customer to customer (C2C).
Seamless payments
Enable customers to set-up, make payments, manage, and monitor scheduled and recurring payments for their utilities, bills, and subscriptions.
Secure support
Empower customers to report issues and get support for queries with the app or call in to MFI’s customer service. Communicate securely using in-app chat and special privileges.
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